What an inspiring scene in the morning at Golden Arrow buses – Cape Town station. After the driver reached his final station, a group of passengers (about 6 – 10 women) requested the driver to step out as they queued and hugged him one by one.
It was a challenge for me as I learnt many lessons in terms of, perhaps, good service rendered by the driver; good relationship between workers and clients; and or milestone achieved. With such relationships, a company is destined for long-term success.
As I took a second thought on it, I was someone tempted to think that this might be a daily thing. The driver is an asset to Golden Arrow bus company.
It is essential to play the role of such a ‘driver’ in whatever business you are working for or anything you are doing.
Work like you are building an empire – long-term relationships pays for the sustainability of the company.